DLA Piper Rudnick Gray Cary has seen staff turnover reduce by a half since it revamped its benefits policies. The law firm spent time surveying staff, as well as leavers, on their reactions to the reward package. It found that many staff were particularly pleased with flexible working hours, especially in a traditionally long-hours environment, as well as counselling and concierge services that help staff cope with day-to-day tasks.
Francis Cullen, head of HR projects at DLA, said that it also brought together two traditional benefits packages. Previously it had a separate package for lawyers and support staff but following a number of mergers and acquisitions it decided to combine these for its 7,500 staff.