Kwik-Fit Financial Services uses providers to limit admin burden

Kwik-Fit Financial Services, which employs around 840 call centre staff, is keen to limit the administration around its flexible benefits scheme.

Elizabeth McVeigh, senior HR co-ordinator, explains: "We have had problems in the past where flex products have been an administrative burden, but having providers offering straight-forward and easy-to-use benefits makes life a lot easier."

When communicating its salary sacrifice mobile phone scheme, for example, it made full use of its provider by running a roadshow, to ensure that the plan was communicated effectively to staff, and to maximise employee take up.

"We were provided with all the marketing material we needed. Smaller employers need this as we don’t have the admin teams that larger ones do," says McVeigh.