All-employee recognition data most valued

Almost three-quarters (74%) of respondents said that ‘crowdsourcing’ recognition data provides the most accurate picture of employee performance, according to research by Globoforce.

The Spring 2013 Society for Human Resource Management/Globoforce Employee recognition survey, which polled 800 HR professionals, defines ‘crowdsourcing’ as the collection of feedback from all employees within an organisation.

The research found that 90% of respondents said feedback from an employee’s peers is more accurate than that of a supervisor or manager.

It also found:

  • 77% of respondents conduct performance reviews once a year.
  • 85% of respondents are currently using or would consider using social recognition, a system that empowers employees to recognise each other for great work.
  • 78% of respondents said crowdsourced recognition would be helpful data to incorporate into performance reviews.
  • 74% of respondents currently use or would consider mapping recognition awards against performance rankings or ratings.
  • 83% of respondents said employees are further motivated by recognition that includes a reward than recognition with no associated reward.
  • 94% of respondents said positive feedback has a greater impact on performance, versus just 6% who said negative feedback is the better motivator.

Eric Mosley, chief executive officer at Globoforce (pictured), said: “The arrival of the ‘crowdsourced’ performance review is a welcome paradigm shift in the human resources industry.

“An innovative, more complete system for providing team members with accurate, consistent feedback creates happier employees and more productive work environments.”