Benefits communication – definitions

The communication of benefits is becoming increasingly important as organisations begin to realise that staff do not always understand the value of their benefits packages. Various methods can be used and tailored to meet different workforce demographics, these include: email, posters, leaflets, seminars, presentations, staff meetings, line managers, text messaging (also known as SMS messaging), webinars, podcasts, staff handbooks and staff magazines.

Common terms related to reward and benefits communication:

Benefits communication during recruitment and staff induction

Intranet, use of for benefits communication

Online flexible benefits systems

Online benefits modelling tools

Staff handbook, use of for communicating benefits

Staff magazines,use of for communicating benefits

Telephone helplines, use of for communicating benefits

Total reward statements