In-house support more prevalent in auto-enrolled organisations

Employers that have auto-enrolled staff relied more on in-house resources than respondents that have still to auto-enrol staff plan to do so.

According to the Employee Benefits/Capita Pensions Research 2013, which surveyed 370 HR and benefits professionals, 52% of those that have auto-enrolled staff used in-house advice, 60% had in-house help with implementation and 63% had in-house help with administration.

This compares with 35% of respondents that have still to auto-enrol that are using in-house advice and 45% that will have in-house help with implementation.

Respondents that have yet to auto-enrol staff are also less likely to appoint a new adviser or consultant, or pension provider to give advice on auto-enrolment or to help with implementing the reforms than those that have already auto-enrolled staff.

Auto-enrolment support: advice

Who supported respondents on the auto-enrolment reforms - advice

Auto-enrolment support: implementation

Who supported respondents on the auto-enrolment reforms - implementation

Auto-enrolment support: administration

Who supported respondents on the auto-enrolment reforms - administration
Sample: Those that have auto-enrolled staff (106 respondents)

Read the full version of the Employee Benefits/Capita Pensions Research 2013.